The App is taking a long time to download
October 5, 2016Hooked on Phonics
If it’s taking too long to download, or if the download fails, please completely delete the app from your device and move as close as you possibly can to your Wi-Fi signal. Try to avoid using your Wi-Fi for other processes during the App download process. It could also help to change your Auto-Lock Setting to 15 MINUTES, to prevent your device going to “sleep” during the download, which could cause a disruption. Then try downloading the App again. The download should be quick when the Wi-Fi signal is strong and the other factors are eliminated.