Customer Service

An unforeseen technical issue at our warehouse facility has led to unexpected delays in shipping your Hooked on Phonics practice pack.
This glitch affects all orders that were placed between October 18th and October 29th, 2019.


The technical issue has been resolved and we are working diligently to get these packs shipped as quickly as we possibly can.
At this point, you can expect delivery on or before November 14, 2019.
Thank you for your patience, and we assure you your package will be on its way to you shortly if it is not already.
You will receive a tracking link via email as soon as it is available to us.


Customer Service

Our mission is to help your child accomplish everything he is capable of and realize his full potential. And that promise doesn’t stop after we’ve shipped you our product. Take a moment to review our Website, including the FAQ’s page.


Contact us
You may contact our customer service department at:
or 1-888-605-5055
Monday through Friday, 9AM – 6PM Eastern time.

If you’d prefer to contact us by mail, our address is :
Hooked on Phonics
934 Plaza drive
Montoursville, PA 17754-2400


Frequently Asked Questions